Package Includes:

• 2D1N stay at Hotel Nagoya Hill Batam for 1 person (Superior Room)
• Breakfast
• Return ferry transfer
• Return land transfer

Package does not include:

• Entry visa
• Any required airport transfers
• All meals not specified
• Travel insurance
• Items of a personal nature, porterage and tipping, and sightseeing not mentioned

Ferry schedule:

• Harbourfront Ferry Terminal Singapore – Batam:

  • Departure time: 9am (GMT +8)

• Batam – Harbourfront Ferry Terminal Singapore:

  • Departure time: 3pm (GMT +7)

Travellers are advised to check-in at least 90 minutes prior to departure. Schedule may be subject to change and availability.

Book by Dec 24, 2019, whichever is earlier.

Travel Period: immediate – Dec 31, 2019.

General:

• Minimum 2 to go, based on double occupancy
• Triple sharing: 3 Fave vouchers
• Subject to room availability
• Passports must have a min. validity of 6 months from expiry date on date of travel.
• Visa application (where applicable) and personal travel documents are the sole responsibility of travellers

Policies:

• No refund or cancellations allowed upon confirmation of bookings.
• Amendments must be made at least 3 days prior to confirmed booking date or Fave voucher will be forfeited.
• No-shows forfeit Fave
• Check-in: 2pm ; check-out: 12pm.

Surcharges:

• Surcharge of $10 per person applicable for amendment of reservation date.
• Single supplement: 2 Fave vouchers
• Triple sharing: 3 Fave vouchers
• PDF and fuel surcharge: SGD 21 per person
• Batam terminal fee: IDR 65,000 per person
• Tipping for driver and guide: SGD 2 per person
• Surcharge of SGD10 per person applies for showing up late or not joining tour (all other items will be also forfeited, except for the hotel buffet breakfast and two-way ferry tickets).
• Stay occurs during madatory Gala Dinner on Christmas and New Year’s Day, a surcharge will be applied. PT Best Batam will advise in advance.

• Surcharge of SGD 20 per person per night applicable for check-in on:

  • 2018:

    • Christmas Day: Dec 24 - 25 - 26, 2018

  • 2019:

    • New Year’s Day : Jan 1, 2019
    • Chinese New Year: Feb 5 - Feb 6, 2019.
    • Good Friday: Apr 19, 2019
    • Labour Day: May 1, 2019
    • Vesak Day: May 19, 2019
    • Hari Raya Puasa: Jun 5, 2019
    • National Day: Aug 9, 2019
    • Hari Raya Haji: Aug 11, 2019
    • Deepavali: Oct 27, 2019
    • Christmas Day: Dec 25, 2019

Add-ons (payable to PT Best Batam):

• Stay extension: Please check with merchant (Weekend surcharge is applicable if extension night falls on Fri / Sat / Eve of PH / PH)

Ferry schedule:

• Harbourfront Ferry Terminal Singapore – Batam: Departure time: 9am (GMT +8)
• Batam – Harbourfront Ferry Terminal Singapore: Departure time: 3pm (GMT +7)
• Travellers are advised to check-in at least 90 minutes prior to departure. Schedule may be subject to change and availability.

Fave license details:

• STB registered business name: BEECONOMIC SINGAPORE PTE. LTD.
• STB licence number: 02132
• STB registered email address: travelsg@myfave.com

• Present booking confirmation and valid identification upon check-in.
• All bookings must be made by Dec 24, 2019 and at least 7 working days prior to check-in.

• Email groupon.reservation@bestbatam.net with:

  • Name
  • Passport number
  • Passport date of expiry
  • Gender
  • Nationality, and passenger date of birth
  • Contact number
  • Email address
  • Preferred date of stay
  • Fave voucher code
  • Attached screenshot of successful purchase on Fave app