Package Includes:

• 2D1N stay at Hotel Nagoya Hill Batam for 1 person (Superior Room)
• Breakfast
• Return ferry transfer
• Return land transfer

Package does not include:

• Entry visa
• Any required airport transfers
• All meals not specified
• Travel insurance
• Items of a personal nature, porterage and tipping, and sightseeing not mentioned

Ferry schedule:

• Harbourfront Ferry Terminal Singapore – Batam:

  • Departure time: 9am (GMT +8)

• Batam – Harbourfront Ferry Terminal Singapore:

  • Departure time: 3pm (GMT +7)

Travellers are advised to check-in at least 90 minutes prior to departure. Schedule may be subject to change and availability.

Book by Dec 24, 2019, whichever is earlier. Click here to check on the availability of your ideal travel dates.

Travel Period: immediate – Dec 31, 2019.

General:

• Minimum 2 to go, based on double occupancy
• Triple sharing: 3 Fave vouchers
• Subject to room availability
• Passports must have a min. validity of 6 months from expiry date on date of travel.
• Visa application (where applicable) and personal travel documents are the sole responsibility of travellers

Policies:

• No refund or cancellations allowed upon confirmation of bookings.
• Amendments must be made at least 3 days prior to confirmed booking date or Fave voucher will be forfeited.
• No-shows forfeit Fave
• Check-in: 2pm ; check-out: 12pm.

Surcharges:

• Single supplement: 2 Fave vouchers
• Triple sharing: 3 Fave vouchers
• PDF and fuel surcharge: SGD 21 per person
• Batam terminal fee: IDR 65,000 per person
• Tipping for driver and guide: SGD 2 per person
• Surcharge of SGD10 per person applies for showing up late or not joining tour (all other items will be also forfeited, except for the hotel buffet breakfast and two-way ferry tickets).
• Stay occurs during madatory Gala Dinner on Christmas and New Year’s Day, a surcharge will be applied. PT Best Batam will advise in advance.

• Surcharge of SGD 20 per person per night applicable for check-in on:

  • 2018:

    • Christmas Day: Dec 24 - 25 - 26, 2018

  • 2019:

    • New Year’s Day : Jan 1, 2019
    • Chinese New Year: Feb 5 - Feb 6, 2019.
    • Good Friday: Apr 19, 2019
    • Labour Day: May 1, 2019
    • Vesak Day: May 19, 2019
    • Hari Raya Puasa: Jun 5, 2019
    • National Day: Aug 9, 2019
    • Hari Raya Haji: Aug 11, 2019
    • Deepavali: Oct 27, 2019
    • Christmas Day: Dec 25, 2019

Add-ons (payable to PT Best Batam):

• Stay extension: Please check with merchant (Weekend surcharge is applicable if extension night falls on Fri / Sat / Eve of PH / PH)

Ferry schedule:

• Harbourfront Ferry Terminal Singapore – Batam: Departure time: 9am (GMT +8)
• Batam – Harbourfront Ferry Terminal Singapore: Departure time: 3pm (GMT +7)
• Travellers are advised to check-in at least 90 minutes prior to departure. Schedule may be subject to change and availability.

Fave license details:

• STB registered business name: BEECONOMIC SINGAPORE PTE. LTD.
• STB licence number: 02132G
• STB registered email address: travelsg@myfave.com

• Present booking confirmation and valid identification upon check-in.
• All bookings must be made by Dec 24, 2019 and at least 7 working days prior to check-in.

• Email groupon.reservation@bestbatam.net with:

  • Name
  • Passport number
  • Passport date of expiry
  • Gender
  • Nationality, and passenger date of birth
  • Contact number
  • Email address
  • Preferred date of stay
  • Fave voucher code
  • Attached screenshot of successful purchase on Fave app