Redeemed value shall include base room rate, Sales and Service Tax (SST); excluding extra bed, breakfast and tourism tax.
The e-voucher face value can be part or full payment of the booking value. If the booking value exceeds the voucher value, the balance must be paid by Cash / Credit Card / Debit Card / online transfer to the property company’s account. If the booking value is less than the voucher value, no balance change will be refunded.
This e-voucher is non-refundable upon expiration date and it is not exchangeable for cash. E-voucher is valid for use at any participating properties in Malaysia with any other room promotions featured on www.the-ascott.com, www.citadines.com and www.somerset.com except Ascott Star Rewards member promotion.
This e-voucher is transferable (full face value per voucher) and may be utilised by family / friends.
E-voucher number must be provided upon reservation.
Participating properties are Ascott Kuala Lumpur, Ascott Sentral Kuala Lumpur, Citadines DPulze Cyberjaya, Citadines Uplands Kuching, Somerset Kuala Lumpur, Somerset Damansara Uptown Petaling Jaya, Somerset Medini Iskandar Puteri and Somerset Puteri Harbour Iskandar Puteri.
Reservations can be cancelled 24 hours prior to arrival without penalty. E-Voucher is deemed utilised if the guest does not turn up on arrival day.
Present booking confirmation and valid identification upon check-in.
All bookings must be made at least 7 working days prior to check-in.
Preferred travel dates
Fave Voucher Code
Attached screenshot of successful purchase on Fave app
Ascott Kuala Lumpur / Ascott Sentral Kuala Lumpur / Somerset Damansara Uptown Petaling Jaya/ Somerset Kuala Lumpur/
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